We live in a world dominated by software. All kinds of companies in every conceivable industry use one or more software products to streamline operations, simplify workflows, and save time and money.
The benefits of software are available to companies in every industry, including the legal industry.
Today’s law firms and corporate legal department have thousands of legaltech products to choose from for every possible requirement, including case management, reporting, accounting, time management, project management, document drafting and editing, metadata removal, e-signatures, and much more.
Software is now so ubiquitous that it’s impossible to imagine the legal business landscape without it. And yet, many law firms and legal departments are unable to make the most of their legaltech software investments.
The main reason is that they simply implement the software without preparing their staff with adequate training.
Why is a lack of training a problem?
And why should you train your staff when you implement a legaltech software application?
This article answers both these questions!
The Consequences of Not Training Legaltech Software Users
Before using any kind of product, you would familiarise yourself with its features and working, right? You will assess it physically, read its training manual if one is available, and even talk to other people who have used the product in the past. All these actions will make you more comfortable with the product so when you start using it, you will already know how to use it to its fullest potential.
The same goes for legaltech software products!
And yet, too many companies adopt a fit-it-and-forget-it approach to legaltech software installation. They assume that after installing the product, all users will be able to start using the product effectively from Day 1. But this approach only works if users are already familiar with the software or something similar to it.
What about junior employees?
Or someone who has just stepped into the workforce?
Or senior personnel who are more used to doing things the “old” way?
You cannot expect these staff members to hit the ground running with a new legaltech application without any training.
If you do, be prepared for costly mistakes!
Another problem is that inadequate training will slow down the pace at which you can adopt new legal technologies in the company. One survey found that many employees are open to using new technologies to improve their work efficiency and productivity. And yet, almost half of them said that insufficient training was a substantial barrier to tech adoption adopting these technologies.
The Need for Training Software Users
The right kind of training enables users to properly use the legaltech product and also to broaden their product usage and knowledge. Furthermore, users who receive adequate training feel better equipped to use the product.
Training also improves knowledge retention. It helps to overcome employees’ resistance to change. It also boosts user engagement because they feel prepared to use the product. With hands-on training, they learn how to use the software by doing, so by the time they actually start using it at work, they can adopt it seamlessly into their day-to-day workflows.
Training can also benefit users who are already familiar with the legaltech software. A refresher course will reintroduce them to the product and introduce them to its newest features. They can clarify their doubts with the trainer and also discuss their learnings with colleagues.
A well-trained, well-prepared user base will also benefit your company because these users will use the software the way it’s meant to be used. In addition, they will follow best practices when using the software – with minimal mistakes and a very short adjustment period. All of this will directly impact your software’s ROI.
Prime Learning: An Easy, User-friendly Path to Legaltech Software Training
Are you a legal professional looking to discover and learn about legaltech products?
Then Prime Learning is for you. Link : https://primelearning.ongraphy.com/
Through this online platform, you can discover the unlimited features and capabilities of legaltech software.
Learn what kind of products are available today, choose a course, and start learning – it’s that simple!
All the courses on Prime Learning are designed and optimised by real legal practitioners and legaltech experts so you can access the best content on-demand and every time.
Ready to start your legaltech learning journey?
Sign up on Prime Learning. It’s free!
